EUSA Contact
EUSA LONDON EMERGENCY CONTACT during working hours
+44 207 590 4680
EUSA LONDON EMERGENCY CONTACT outside working hours
+44 796 665 2302
In the event that your local EUSA emergency number is unreachable (massive communication infrastructure problems or in the unlikely event that the duty staff member cannot respond due to a local crisis), you can contact the EUSA emergency phone in Dublin:
EUSA DUBLIN emergency contact during working hours
+353 1 8943184
EUSA DUBLIN emergency contact outside working hours
+353 87 6532368
This number is only to be used in the event of a widespread emergency in London. The staff in Dublin are not able to provide assistance in the event of lockouts, individual health issues, etc.
Housing Emergency
Call the number on your In Case of Emergency Card.
Emergency Services
Police, Fire Brigade, Ambulance
999
Police Station
Medical Procedures
If you require medical attention at any time during the program, you can go to a public hospital or walk-in clinic. In some cases there will be a charge for treatment. You can often claim this charge back on your health insurance, so don't forget to keep the receipt. You may have to wait to be seen if your condition is not urgent. If you do not want to wait to see someone, you can make an appointment with a private doctor’s office. They generally charge £90-100 for a consultation, which you may be able to claim back on your US medical insurance (individual policies vary - you will need to confirm this with your own insurer).
When possible, you should contact your insurance provider in advance of any treatment.
At a private doctor’s office you should expect to pay the full amount of the bill upon release. You then will be issued a receipt that you’ll need to turn into your health insurance company for reimbursement.
In case of any needed medical treatment, please inform EUSA as soon as possible.
If you are suffering any sort of depression or mental distress please contact a member of the EUSA London team immediately so they can put you in touch with a counselor for immediate short-term help. Any long-term therapy will need to be arranged privately.
Local Information: Russell Square
Hospital
University College London Hospital Accident and Emergency room – Walk in
235 Euston Road
London, NW1 2BU
+44 20 3456 7890
Walk-in Centre
Princess Grace Urgent Care Centre
The Princess Grace Hospital
42–52 Nottingham Place
London W1U 5NY
+44 20 3813 2514
Doctors
Please note that these are private doctors who will charge you for services and prescriptions.
The Physicians Clinic
13–14 Devonshire Street
London, W1G 7AE
+44 20 7034 8164
The London General Practice
16 Devonshire Street
London, W1G 7AF
+44 20 7935 1000
Holborn Medical Practice
64–66 Lambs Conduit Street
London, WC1N 3NA
+44 20 3077 0044
Dentists
Ghandi and Chan Dental Surgery
231 Gray's Inn Road
London, WC1X 8RH
+44 20 7837 0903
Raval Dental Surgery
86 Cromer Street
London, WC1H 8DG
+44 20 7837 3478
Levenstein Dental Surgery
41 Lambs Conduit Street
London, WC1N 3NG
+44 20 7405 4030
Dental Emergency
24-Hour Emergency Dentist London – Kings Cross Dental Clinic
285-287 Gray's Inn Rd
London, WC1X 8QD
+44 20 7837 0773
Pharmacies
Boots
40-42 Brunswick Shopping Centre
Bloomsbury
London, WC1N 1AE
Boutalls Pharmacy
60 Lambs Conduit Street
London, WC1N 3LW
Local Information: South Kensington
Hospital
Chelsea and Westminster Hospital
369 Fulham Road
London SW10 9NH
+44 20 8746 8000
www.chelwest.nhs.uk
Walk-in Centre
Charing Cross Hospital
Fulham Palace Road,
London, W6 8RF
+44 20 3311 1234
Doctors
Please note that these are private doctors who will charge you for services and prescriptions.
Dr. Boreham and Dr. Rowney
Boreham & Rowley Practice
18 Thurloe Street,
London, SW7 2SU
Tel: +44 20 7225 2424
Drs. Steeden and Hussein
7 Stanhope Mews West
South Kensington
London, SW7 5RB
+44 20 7835 0400
Earl’s Court Health and Wellbeing Centre
2b Hogarth Road
London, SW5 0PT
+44 20 7341 0300
DoctorCall
www.doctorcall.co.uk
+44 844 257 0345
Dentists
Thurloe Street Dental
10 Thurloe Street
London, SW7 2ST
+44 20 7584 5551
NHS Dentist
355 North End Road
London, SW6 1NW
+44 20 7610 1110
London Smiling
75 Gloucester Road
London, SW7 4SS
+44 20 7373 3744
Emergency Dental Care Service
Guy’s Hospital
+44 20 7188 8006
Referred to the nearest emergency dental surgery that is open for treatment.
Pharmacies
Boots
30–31 Gloucester Arcade
128 Gloucester Road
London, SW7 4SF
+44 20 7835 1215
Zafash Pharmacy
233–235 Old Brompton Road
London, SW5 0EA
+44 20 7373 2798
24 hours a day, 7 days a week
Dajani Pharmacy
92 Old Brompton Road
London, SW7 3LQ
+44 20 7589 8263
Counseling Services
If you are suffering any sort of depression or mental distress, please contact the Program Director or the Program Manager immediately.
The Samaritans
24hrs phone: 116 123
www.samaritans.org
Rape and Sexual Abuse Support Center
+44 0808 802 9999
www.rasasc.org.uk
National AIDS Trust
+44 020 7814 6767
www.nat.org.uk
BEAT (Eating Disorders)
+44 0800 801 0677
www.b-eat.co.uk
Pregnancy Choices Directory
http://www.pregnancychoicesdirectory.com/
You can also contact EUSA to assist you with making an appointment with a counselor.
EUSA Contact
EUSA DUBLIN EMERGENCY CONTACT during working hours
+353 16 833355
EUSA DUBLIN EMERGENCY CONTACT outside working hours
+353 87 6532368
In the event that your local EUSA emergency number is unreachable (massive communication infrastructure problems or in the unlikely event that the duty staff member cannot respond due to a local crisis), you can contact the EUSA emergency phone in London.
EUSA LONDON emergency contact during working hours
+ 44 207 590 4680
EUSA LONDON emergency contact outside working hours
+ 44 796 665 2302
The London number is only to be used in the event of a widespread emergency in Dublin. The staff in London are not able to provide assistance in the event of lockouts, individual health issues, etc.
Shanowen Square Apartments
+ 353 1 862 3842
After-hours emergency:
+353 87 2261232
info@shanowensquare.com
UCD Housing
+353 1 716 1008 (24 hours)
UCD On Campus Emergency (Unicare)
+353 1 7167999
summerreception@ucd.ie
Emergency Services
Police, Fire Brigade, Ambulance
999
Medical Procedures
Local Information: UCD
Local Hospitals Clinic/Emergency Room
St Vincent’s Hospital
Elm Park
Dublin 4
+353 1 221 4000
VHI Swiftcare Clinic
Balally, Dublin 14
+353 (0)1 890 866 966
Local Doctors
Woodbine Medical Clinic
31, Woodbine Park,
Booterstown, Co. Dublin
+353 1 260 9861
Local Dentist
Belfield Dental
174 Stillorgan Road
Donnybrook, Dublin 4
+353 1 269 3155
Dental Emergency Service
Dublin Dental Hospital (appointment necessary):
+353 1 612 7391
Local Pharmacies
Procare Pharmacy,
Student Centre, UCD
+353 1 716 3840
Woodbine Pharmacy
6 Woodbine Park
Blackrock, Co. Dublin
+353 1 269 3496
Local Information: Shanowen Square
Local Hospitals Clinic / Emergency Room
Mater Hospital General Inquiries/A&E
Eccles Street
Inns Quay, Dublin 7
+353 1 803 2000 or +353 1 803 2200
Beaumont Hospital General Inquiries/A&E
Beaumont Road
Beaumont, Dublin
+353 1 809 3000 or +353 1 809 2170
VHI Swiftcare
Airside Retail Park
Swords
+353 1 890 866 966
Local Doctors
College Gate Clinic
Ballymun Road
+353 1 837 8194
Local Dentists
College Gate Clinic (Dr. Orla Dunford)
Ballymun Road
+353 1 8378194
Dental Emergency Service
Dublin Dental Hospital (appointment necessary):
+353 1 612 7391
Local Pharmacies
PharmHealth, DCU
+353 1 700 6080
Counseling
If you are suffering any sort of depression or mental distress, please contact the Program Director or the Program Manager immediately.
The Samaritans
24 hour free phone: 116 123
www.samaritans.org
Aware: Depression Support Service
1800 303 302
www.aware.ie
Dublin Rape Crisis Centre
+353 1 800 778 888
www.drcc.ie
HIV Ireland
+353 1 873 3799
www.hivireland.ie
Bodywhys (Eating Disorders)
+353 1 890 200 444
www.bodywhys.ie
One Family (Non-directive Pregnancy Counseling)
+353 1 890 662 211
www.onefamily.ie
Irish Tourist Assistance Service
+353 1 890 365 700
www.itas.ie
You can also contact EUSA to assist you with making an appointment with a counselor.
EUSA Contact
EUSA MADRID EMERGENCY CONTACT 9.30AM – 3.30PM
+34 91 192 5627
EUSA MADRID EMERGENCY CONTACT 3.30PM – 9.30AM
+34 638 312 097
In the event that the EUSA Madrid emergency number is unreachable (massive communication infrastructure problems or in the unlikely event that the duty staff member cannot respond due to a local crisis), you can contact the EUSA emergency phone in Paris
EUSA Paris emergency contact during working hours
+33 1 40 47 92 71
EUSA Paris emergency contact outside working hours
+33 785 450 723
The Paris number is only to be used in the event of a widespread emergency in Madrid. The staff in Paris are not able to provide assistance in the event of lockouts, individual health issues, etc.
US Embassy
+34 91 587 2200
Emergency Vocabulary
My blood type is…: Mi grupo sanguíneo es…
I’m not feeling well: No me encuentro bien/Estoy enfermo/a.
Please take me to the hospital/doctor: Lléveme al hospital/médico/doctor.
How do I get to the (doctor, hospital)?: ¿Cómo voy al médico/hospital?
I’m allergic to penicillin/aspirin.etc.: Tengo alergias a…
I am diabetic: Soy diabético/a.
This is an emergency: Es urgente/Es una emergencia.
Where can I get help?: ¿Dónde puedo encontrar ayuda?
I need help: Necesito ayuda.
Please help me!: ¡Ayúdeme!/¡Socorro!
Where is the police station?: ¿Dónde está la comisaría?
Stop! Thief!: ¡Socorro! ¡Ladrón!
Emergency Services
112
Police Station
Policía nacional: 091
Policía municipal: 112
Fire
Bomberos: 080
Medical Procedures
At a private doctor’s office you should expect to pay the full amount of the bill upon release. You will then be issued a receipt that you’ll need to turn into your health insurance company for reimbursement. In case of any needed medical treatment, please inform the Program Manager as soon as possible.
If you are suffering any sort of depression or mental distress please contact the Program Director immediately. EUSA can put you in contact with a therapist.
EUSA cannot recommend any specific healthcare providers, but offers these as a resource.
Local Doctors
Unidad Médica
The British Medical Unit
Conde de Aranda, 1 First Floor
+34 91 435 1823 (appointment necessary)
Dr. Borrás
Calle Padilla, 20 Bajo Derecha
+34 91 575 9834 or +34 607 641 392
Emergency Rooms
Hospital Universitario HM Madrid
Tourist Health Management Spain
Coordinador Departamento Internacional: Javier Casquero
Plaza del Conde del Valle de Súchil, 16
+34 629 823 493
www.hmhospitales.com
When you call and say you are a priority client, they will then send an English-speaking doctor or a translator to assist you.
Required documents for assistance: ID card, passport or driving license, and insurance card.
Hospital San Camilo
Calle Juan Bravo, 39
+34 902 11 21 21
Cost of visit: €100 – €200
RUBER
Calle Juan Bravo, 49
+34 91 402 6100
Cost of visit: Emergency visit €500 charged and then added or subtracted depending on service
Dentists (English speaking)
Dr. Cabrera Santamaría
Calle Carranza, 20 – 1ºB
+34 91 445 8916
Dr. Carlos Sánchez Tejera
Fernando de Católico, 86
+34 91 544 4624
Counseling Services
If you are suffering any sort of depression or mental distress, please contact the Program Director immediately.
Laura Rojas-Marcos (Bilingual psychologist)
Paseo de la Castellana, 140, 13D
28046 Madrid
+34 686477346
+34 91 564 98 20
laurarojasmarcos@hotmail.com
Sinews Multilingual Therapy Institute
C/ Zurbano 34 1º, Izq
+34 91 700 19 79
info@sinews.es
Cost of visit: 65 Euros for psychotherapy sessions and €95 for a psychiatric consultation
You can also contact EUSA to assist you with making an appointment with a counselor.
EUSA Contact
EUSA PARIS EMERGENCY CONTACT during working hours
+33 1 40 47 92 71
EUSA PARIS EMERGENCY CONTACT outside working hours
+33 7 85 45 07 23
In the event that your local EUSA emergency number is unreachable (massive communication infrastructure problems or in the unlikely event that the duty staff member cannot respond due to a local crisis), you can contact the EUSA emergency phone in Madrid.
EUSA Madrid emergency contact 9.00AM–3.30PM
+34 91 052 7977
EUSA Madrid emergency contact 3.30PM–9.00AM
+34 638 312 097
The Madrid number is only to be used in the event of a widespread emergency in Paris. The staff in Madrid are not able to provide assistance in the event of lockouts, individual health issues, etc.
US Embassy
+33 1 43 12 22 22
Medical Vocabulary
Symptoms: symptômes
Band-Aid: un pansement
Fever: la fièvre
Sore throat: un mal de gorge
Stomachache: un mal de ventre
Cramp: des crampes
Condom: un préservatif
Cough: une toux
Vomiting: vomissement
Headache: un mal de tête
Faint: un évanouissement
Pap smear: un frottis
Flu-like symptoms: état grippal
Burn: Brûlure
Injured: Blessé
Emergency Services
112
This number is direct to ALL emergency phone numbers: police, fire department, and the S.A.M.U. If you are calling from a cellphone you should ALWAYS call this number first.
Police (Police Secours)
17
Fire Department (Pompiers)
18
The Pompiers may send one of their own ambulances or they may alert the S.A.M.U. (Services d’aide medicale urgente), or SOS Medecins. They arrive on the scene faster and can provide basic life support. If a patient’s condition is unclear or appears critical, a car with specially trained firemen is usually sent ahead to administer first aid.
S.A.M.U (Emergency Medical Team/Ambulance)
15
S.A.M.U. has a 24-hour service and gives medical assistance for all medical emergencies. Its ambulances are manned by teams of trained personnel, and are equipped with emergency equipment for any cardiac or respiratory resuscitation. To reach the S.A.M.U, simply dial 15
Be brief and concise when speaking with the S.A.M.U. and give the precise address or location, your phone number, the caller and victim’s names, the age of the victim and a description of his medical condition.
You may be transferred directly to an English-speaking specialist in the emergency services who will identify the type of emergency based upon the information you give (he/she may decide to refer your call to another medical service, i.e. SOS Médecins, in the case of a less critical emergency).
SOS Médecins
(Private company for emergency doctors)
+33 1 47 07 77 77 or 3624
Ambulance (Sainte-Marie)
+33 1 5656 6800 or +33 1 4842 2200
American Hospital of Paris
63, blvd. Victor Hugo
92202 Neuilly
+33 1 4641 2525
Anti-Poison Center
+33 1 4005 4848
Burn Center at Hôpital Percy
(Emergency services for very serious burns)
101, avenue Henri Barbusse
92140 Clamart
+33 1 4146 6000
Hôpital Cochin (General Emergencies)
27, rue du Fbg. St.Jacques
75014 Paris
+33 1 5841 2735 or +33 1 5841 4141
Finding and visiting a doctor
You will need to pay cash (€20–50) during your visit. The doctor will give you a receipt you send to your insurance company for reimbursement. The doctor might give you a prescription that you take to any pharmacy. Here, you may pay with a credit card. Keep the receipt to send to your insurance company. Finding an English-speaking doctor, dentist, physiologist, or pharmacist is not difficult. A list of English-speaking medical practitioners and their contact information is available on the US Embassy’s website: https://fr.usembassy.gov. If you are staying with a family, you can also ask for the name of their doctor.
Doctors
Dr. Julia Bache
5 rue Léon Cogniet
75017 M° Courcelles
+33 1 4763 4207
Dr. Nancy Salzman
1 avenue de Lowendal
75007 M° Ecole Militaire
+33 1 45 63 18 43
Dr. Francis Slattery
10 avenue Eylau
75116 M° Trocadéro
+33 1 4742 0234
Dr. Stephen Wilson
54 rue des Archives
75004 M° Rambuteau
+33 1 4887 2110
Pharmacies
At pharmacies you can find over-the-counter and prescription drugs. If you have a slight fever, sore throat, cough, or stomachache, you may want to visit a pharmacy (pharmacists are very knowledgeable and can often recommend over-the-counter treatments, if you describe your symptoms). This can save you a trip to the doctor!
Note: If you need toiletries you should visit a supermarket not a pharmacy — prices are much lower.
Pharmacies open 24/7
Pharmacie Les Champs Dhéry
84 Ave. des Champs Eysées
Paris 75008
+33 1 4562 0241
Grande Pharmacie Daumesnil
6 place Félix Eboué
Paris 75012
+33 1 4343 1903
Pharmacie Européenne
6 Place de Clichy
Paris 75009
+33 1 5316 4928
Counseling Services
If you are suffering any sort of depression or mental distress, please contact the Program Director immediately.
International Counseling Service
+33 1 4550 2649
www.icsparis.com
SOS Helpline
+33 1 46 21 46 46
www.soshelpline.org
Solidarité Femmes
3919
www.solidaritefemmes.org
Alcool Info Service
+33 980 980 930
www.alcool-info-service.fr
Drogues Info Service
+33 800 231 313
www.drogues-info-service.fr
Counselling in France
www.counsellinginfrance.com
HIV/AIDS Information
+33 800 840 800
You can also contact EUSA to assist you with making an appointment with a counselor.
EUSA Contact
+420 777 878 742
In the event that your local EUSA emergency number is unreachable (massive communication infrastructure problems or in the unlikely event that the duty staff member cannot respond due to a local crisis), you can contact the EUSA emergency phone in London.
EUSA London emergency contact during working hours
+44 207 590 4680
EUSA London emergency contact outside working hours
+44 796 665 2302
The London number is only to be used in the event of a widespread emergency in Prague. The staff in London are not able to provide assistance in the event of lockouts, individual health issues, etc.
Housing Emergency
In case of a housing-related emergency, flooding from another apartment, for example, please go to the reception and inform the security guard.
Emergency Vocabulary
Excuse me, I am sorry. (getting attention): Promiňte (PROH-mih-nyteh)
Help!: Pomoc! (POH-mohts!)
Police!: Policie! (POH-lee-tsee-eh!)
Stop! Thief!: Stůj, (stooyeh) zloději! (ZLOH-dyehy!)
I need your help: Potřebuji vaši pomoc. (POHT-rzheh-boo-yee VAH-shee POH-mots)
It's an emergency: To je nebezpečí. (toh yeh NEH-behz-peh-chee)
I'm lost: Jsem ztracen (YEH-sehm ZTRAH-tsehn)
I'm sick: Je mi špatně. (yeh mee SHPAH-tnehh)
I've been injured: Jsem zraněn (YEH-sehm ZRAH-nehhn)
I need a doctor: Potřebuji doktora (POHT-rgeh-boo-yee DOHK-toh-rah)
Emergency Services
112
Emergency (Police, Fire Brigade, Ambulance)
150 Fire
158 Police
156 City police
155 Ambulance
Police Stations
Below is a list of police stations in the city center:
Old Town Bartolomějská 14, Prague 1
24-hour phone: +420 974 851 700
Lesser Town Vlašská 3, Prague 1
24-hour phone: +420 974 851 730
New Town Benediktská 1, Prague 1
24-hour phone: +420 974 851 710
Krakovská 11, Prague 1
24-hour phone: +420 974 851 720
Hybernská 2, Prague 1
24-hour phone: +420 974 851 500
Jungmannovo náměstí 9, Prague 1 (headquarters)
24-hour phone: +420 974 851 750
Vyšehradská 20, Prague 2
24-hour phone: +420 974 852 710
Vinohrady Šafaříkova 12, Prague 2
24-hour phone: +420 974 852 720
Medical Procedures
Hospitals
In case of an after hour or weekend emergency, these are the hospitals where an English speaking staff should be always present.
Fakultní nemocnice v Motole
V úvalu 84
Prague 5
+420 224 431 111
Ústřední vojenská nemocnice Praha
U vojenské nemocnice 1200
Prague 6
+420 973 208 333
Nemocnice Na Homolce
Roentgenova 2
Prague 5
+420 257 271 111
Fakultní nemocnice Na Bulovce
Budínova 2
Prague 8
+420 266 081 111
Local Doctors
Polyclinic at Narodni street
Národní 9 (3rd floor)
Prague 1
+420 222 075 119
Emergency line: +420 777 942 270
poliklinikanarodni.cz/en/
Accepts HTH, CISI
Canadian Medical Care
Veleslavínská 1/30
160 00 Prague 6
+420 235 360 133
Emergency line: +420 724 300 301
www.cmcpraha.cz/en-US
Local Pharmacies
24hrs a Day Pharmacies
Prague 1 - Palackého 5. Tel. +420 224 946 982
Prague 2 - Belgická 37. Tel. +420 222 519 731
Prague 4 - Thomayerova hospital, Vídeňská 800. Tel. +420 261 084 001
Prague 5 - Štefánikova 6. Tel. +420 257 320 918
Prague 5 - Hospital Motol, V Úvalu 84.
Tel. +420 224 435 736
Prague 8 - Bulovka Hospital, Budínova 2.
Tel. +420 266 082 017
Dentist (routine and urgent)
Canadian Medical Care
Veleslavinska 30
Praha 6
+420 235 360 133
Emergency line:+420 724 300 301
www.cmcpraha.cz/en-US
Counseling Services
If you are suffering any sort of depression or mental distress, please contact the Prague Director immediately.
Persefona (sexual violence support)
+420 737 834 345
www.persefona.cz
SANANIM (drug support)
+420 283 872 186
www.sananim.cz
Alcoholics Anonymous
+420 773 138 303 or +420 736 190 990
www.anonymnialkoholici.cz
ROSA (domestic violence support)
+420 602 246 102
rosa-os.cz
You can also contact EUSA to assist you with making an appointment with a counselor.